Course Fees And T&C's
Course Fees & Conditions
The full course fee is payable at time of booking to secure your place, via Direct Debit. Set up details will be sent with invoices along with our Direct Debit Guarantee.
If you are unable to attend any of the classes, please let us know in advance. We will, as a gesture of goodwill, try to accommodate you on an alternative class subject to spaces. However, this is not guaranteed, and credits cannot be granted for missed lessons.
Occasionally, lessons may need to be held at an alternative venue if a pool is unavailable for reasons such as maintenance, etc. If you are unable to attend an alternative venue, catch up lessons may be arranged, but Credits/refunds will not be offered on these occasions, where suitable alternatives have been provided; however, individual circumstances can be reviewed on request.
Refund/Cancellation Policy
If you wish to cancel your course booking, a full refund will be granted if the cancellation request is made prior to the date of your first lesson. After the first lesson has taken place, the course fee is nonrefundable. In certain circumstances a change of time or day of your session maybe available subject to availability. Please email all cancellation request to info@swimodyssey.com